Passengers at Delhi's Indira Gandhi International Airport (IGI) can now access faster check-in, due to the implementation of Rockwell CollinsвЂ™ new Arinc vMuse mobile passenger processing solution
Indira Gandhi International Airport
Passengers at Delhi’s Indira Gandhi International Airport (IGI) can now access faster check-in, due to the implementation of Rockwell CollinsвЂ™ new Arinc vMuse mobile passenger processing solution. IGI, India’s busiest airport and the largest in South Asia, is the first airport to implement Arinc vMuse, facilitating airlines to check-in travellers with more ease.
вЂњPassenger delight is a driving principle that has helped shape our company, services, goals and all that we stand for today. Arinc vMuse mobile from Rockwell Collins is a way to improve the passenger experience and to provide our airports with cutting-edge solutions when traditional systems are not enough,вЂќ said Jeewan Khulbe, head вЂ“ IT, IGI.
The technology enables airline and ground handling agents to utilise a tablet-based application to check-in passengers from anywhere in an airport.
вЂњIGI understands the value that these new technologies will bring – especially to improving operations,вЂќ said Paul Hickox, head of Airport System Sales for Rockwell Collins. вЂњIt is one of the many reasons IGI has repeatedly been honoured by industry groups as one of the worldвЂ™s leading airports for both quality and customer service.вЂќ
In addition to Arinc vMuse mobile, the airport has deployed Arinc vMuse, Arinc SelfServ Kiosks, Arinc VeriPax Passenger Reconciliation System and Arinc BagLink for baggage messaging to facilitate passenger processing and reduce congestion.